November 7, 2013: The first stages of filing a grievance can be the most important, no matter what kind of grievance procedure your contract contains. This is the point at which information is gathered and arguments are tested. It is the time when membership involvement and pressure can make the most difference. And this is also the point at which mistakes can be avoided.

This article discusses how to present your grievance to management. The timing and kind of meeting you have will depend on your contract. This will also likely govern who in management you will be dealing with. But the skills used around presenting grievances are universal.

While geared to stewards, this fact sheet should also be useful for any member who has to meet with management over a grievance.
How to Present a Grievance to Management | Teamsters for a Democratic Union